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Show Comments. Hide Comments. My Profile Log out. Join Discussion. Add your Comment. I am here to work with you on this problem. I suggest you to go through the below steps and check if it helps. After you enter the code on the next screen, you'll be able to make a new password. Hope it helps. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. I just got your questions ,please follow below steps hope it helps Do a cold boot into safe mode with internet access and try logging in again: 1 Restart your PC.
In reply to A. User's post on July 22, I think this is because its in safe mode which puts the laptop in flight mode. How do i do a cold boot? Non-techie here. When i reset it automatically stays in flight mode. Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP Potentially Unwanted Products.
Thoroughly research any product advertised on the site before you decide to download and install it. I tried safe mode with networking, but airplane mode was still on. Another option when you are in Advanced Options in previous step is to choose Note - You won't lose any files in this step 1.
System Restore - This will restore your system to a point when things were working fine. Startup Repair - Startup Repair upgrade fixes all Windows errors and retains all files, applications and settings. Penultimate option could be Reset this PC. Choose this carefully as most likely you would like to keep your files. All apps will be removed and windows will be reinstalled.
