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Has your Microsoft Excel program stopped working or is acting strange? Excel not responding is a common issue you may experience on launching the application or opening a spreadsheet. If you too have installed the update, then uninstall it and check if it solves the error. For detailed information, refer to this link. Setting Windows to automatically download and install the latest and recommended MS Office updates might help you resolve the Microsoft Office Excel has stopped working problem.
Essentially, installing the updates helps replace obsolete files and fix vulnerabilities which might be causing problems with your Excel application. Click here for more information on installing Office updates. Add-ins make working with Excel application easy, but they can occasionally interfere with the application. Try starting Excel in safe mode, as it will help you open the application without add-ins. Do any of the following to start Excel in safe mode.
Step 2: In Excel Options window, select Add-ins. Select Go. Restart Excel and check if it is working. If it is working fine, re-enable the add-ins one-by-one while simultaneously restarting Excel each time.
That way, you can spot which add-in is causing the problem and disable it for good. Some users have reported that Excel macros inconsistently causes Excel to stop working. Step 4: In the Project navigation pane, right-click Module and select Insert to add a new module.
Running outdated antivirus software makes it easy for viruses to break in, causing Excel to stop working. You might also face this issue, if your antivirus software is conflicting with Excel program. Make sure that your antivirus program is up-to-date to safeguard Excel against new viruses. Antivirus software vendors releases latest updates. If antivirus program includes integration with Microsoft Excel, you may face performance issues.
In that case, disable antivirus software from integrating with your Excel application. Or, remove all antivirus software add-ins from the application and check if it fixes the error. You can contact your antivirus software vendor to assist you in removing Excel integration within the antivirus program. Caution: Making any changes to the antivirus settings can make your computer vulnerable to malicious attacks. Use this solution at your own risk.
Any problem or corruption within your Microsoft Office suite can also result in Excel not working error. Be sure and restart Excel each time you enable an add-in. Excel files can exist on the computer for a long time. They are upgraded from version to version, and frequently travel from one user to another user. Frequently, a user inherits an Excel file but doesn't know what is included in the file. The following things can cause performance or crashing issues:. Sometimes Excel files are generated by a third-party application.
In this case, the files may be generated incorrectly, and some features may not work properly when you open the files in Excel. If this occurs, test the features in new files outside the third-party application. If the features work correctly, you should make sure that the third party is aware of the issue. If your issue is not resolved after you test it outside the third-party application, continue on to the next item on the list. When you start Windows, several applications and services start automatically, and then run in the background.
These applications and services can interfere with other software on your PC. Performing a selective startup also known as a "clean boot" can help you identify problems with conflicting applications. To perform a selective startup, choose one of the following links depending on your version of Windows, then follow the steps in the article:.
Selective startup is used to help identify the offending process, service, or application that conflicts with Excel. If your issue is not resolved after you re-create the profile, continue on to the next item on the list. Repairing your Office programs can resolve issues with Excel not responding, hanging or freezing by automatically repairing errors in Office files. For instructions on doing this, see: Repair an Office application.
If repairing your Office programs did not resolve your issue, continue on to the next item on the list. To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet. For a list of antivirus vendors, see: Consumer security software providers.
Check whether your antivirus software is conflicting with Excel:. If your antivirus software includes integration with Excel you may experience performance issues. In this case, you can disable all Excel integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Excel. Important: Changing your antivirus settings may make your PC vulnerable to viral, fraudulent or malicious attacks.
Microsoft does not recommend that you attempt to change your antivirus settings. Use this workaround at your own risk. You may have to contact your antivirus software vendor to determine how to configure your software to exclude any integration with Excel or to exclude scanning in Excel.
If the methods that were mentioned earlier did not resolve your issue, the issue could be either file specific, or environmental. The following section describes how to troubleshoot additional issue that can cause Excel to hang, or crash.
Environmental factors are just as important as file contents, and add-ins when you are troubleshooting crashes. You can help determine the cause of your issue by taking the following actions:. Moving the file locally will help determine whether there is something wrong with the file, or with where the file is saved.
Several issues can arise when you save an Excel file over a network or to a web server. It is a good idea to save the file locally. This should be done in the following scenarios:. For more information about Microsoft software that is running in a virtualized environment, see the following article: Support policy for Microsoft software running in non-Microsoft hardware virtualization software. Excel files can grow fairly large when you start adding lots of formatting and shapes.
Make sure that your system has enough RAM to run the application. For system requirements of the Microsoft Office suites, go to the following Microsoft articles:. System requirements for Office System requirements for Office System requirements for Office System requirements for Excel Office introduced native bit versions of Office products to take advantage of larger processing capacities.
To read more about bit editions of Office, go to the following Microsoft articles:. When you start Excel, it examines the default printer and video drivers that will display your Excel workbooks. Excel is printer-intensive, and it will run slower when Excel files are saved in Page Break Preview view.
